5 Reasons to Go Paperless with Resales in 2025

It’s 2025, and we’re living in a world of AI-powered everything, smart devices, and digital transactions. So why are resale processes still buried under piles of paper?

Paper processes are more than outdated; they are costly, time-consuming, and environmentally unfriendly. It’s time to leave the clutter behind and embrace a smarter, greener way to manage resales. Here’s why going paperless in the resales process is a game-changer for management companies:

1. Paper Slows You Down

Paper creates unnecessary bottlenecks that harm employee productivity. Printing, scanning, mailing, and waiting for documents to arrive or be processed wastes time, and every misplaced document or delayed check adds stress to your team and frustration for homeowners.

When you go paperless, documents are accessible instantly, approvals happen faster, and the entire process moves smoothly from start to finish. No delays, no lost paperwork, just efficiency. In fact, according to a McKinsey study, paperless workflows increase employee productivity by 20-25 percent on average. 

2. Save Money While Saving Trees

The costs of paper processes add up quickly - and those costs are not just attributable to paper. There’s the price of ink, printers, maintenance, postage, and storage, not to mention the labor hours spent managing all of it. All of these hard costs lead to an average cost of $6.15 per resale document for management companies. Considering that the industry average for resales per association is eight percent, that cost adds up quickly. 

Going paperless eliminates these hidden expenses for management companies, which can easily accumulate to tens of thousands of dollars a year. With rising insurance premiums, increased salaries, and continued inflation, it's important for management company executives to carefully consider every hard cost line item and find ways to reduce them. 

3. Access Everything, Anytime, Anywhere

One of the biggest time constraints that happens in everyday work, that we don't often consider, is the amount of time we spend looking for documents. In fact, the average employee is spending 2.5 hours a day searching for information - that's a whopping 30 percent of the workday!

Sifting through paper documents takes several minutes to several hours depending on the complexity of the file, while searching for a digital document on average takes under a minute. Fully digital resale solutions dramatically decrease time spent for resale coordinators and other management company employees, as everything is available with just a few clicks. 

4. A Greener Process for Sustainable Practices

Paper production consumes massive amounts of water, energy, and trees, contributing to deforestation and pollution. The average office worker is wasting two pounds of paper a day, or one tree a month. When we equate that to resale documents, we gather that the average management company will save 3-4 trees per year through a paperless resale process. 

By going paperless, management companies reduce their carbon footprint and build more sustainable initiatives that build trust with eco-conscious homeowners and clients. It’s a small change with a big impact. 

5. Stronger Security for Sensitive Information

When we consider cybersecurity concerns in community association management, we often think of issues surrounding digital encryption and electronic phishing alerts. But paper processes pose some of the biggest security risks that can harm an organization's finances and reputation. Paper documents can be easily accessed by unauthorized individuals, especially if not stored in secure locations, potentially leading to data leaks or misuse. This can lead to security attacks in communities that go undetected, as there is no digital trail of the breach. 

Digital files, on the other hand, are encrypted, password-protected, and securely backed up. Management companies who go paperless in their resale processes have better control over who can access sensitive information, which is extremely important in an industry handling some of the most personal and sensitive homeowner data. 

How Much Will Your Management Company Save on Paperless Resale Processes?

It’s time to leave outdated processes behind. A paperless resale process saves time, cuts costs, improves security, and supports a healthier planet. 

If you're curious to know how much you'll save on paper - and all the other hard costs associated with paper resales - connect with Klozed. We'll provide you a customized analysis showing you all of your cost savings based on door count and associations managed.